Parkers using a monthly permit should not notice a difference at all. The permit tags currently in use will work with the new equipment. The new equipment will not change any of the invoicing procedures you are familiar with.
The new TIBA equipment will allow for both full and limited validation options as are now currently in place. The difference will be that instead of purchasing and distributing magnetic stripe ‘chaser’ tickets to use as validations, customers will purchase and use barcode labels that can be attached to a ticket and processed as a validation at either the cashier booth, pay on foot machine, or exit lane equipment. The validation labels will be sold in quantities and priced the same as they are now. Customers who have the ticket style validations in hand after the equipment switch will be able to visit the Republic Parking office on Maynard Street to switch for the new barcode labels. Republic Parking will have a transition period during which both types of validations will be accepted. However, validation customers are encouraged to make the swap as soon as possible for the convenience of their parkers. We understand that this new equipment and validation system means that downtown merchants will have to navigate a new system that includes asking their patrons where they parked so they can be provided with the correct validation type. We have developed informational flyers to help merchants through this process. When the equipment install is complete the system will once again operate on one validation system.
The structure will operate much like it does now. Parkers will pull a ticket as they enter the facility, and pay before exiting. Payment can be made at staffed cashier booths or at pay on foot machines (depending on location configuration). Pay in lane options will also be added at many locations. Signage will be updated so parkers are aware of their payment options. Tickets will consist of a barcode printed on receipt-like paper. At exit instead of inserting a ticket, barcode readers will read the ticket. Again, this technology is similar to what is in place at 4th & William.
Structure Operation/ Pre-pay
The process of removing the existing equipment and installing the new will require that at certain times the facilities will operate on a pre-pay system. This means that parkers will pay on entry a flat rate of $5.00. During these pre-pay times customers will not be able to use validations. Signs will be posted in advance of pre-pay operations.
Still have questions, give us a call at 734-761-7235 and we will be happy to help.